Unmanaged stress can lead to mental and physical health problems. In this session, managers learn to recognise the dangers of chronic stress and the benefits of appropriate pressure by:
1. Understanding the relationship between performance, pressure and stress;
2. Recognising the physical, emotional, cognitive and behavioural signs and symptoms of stress;
3. Exploring the links between stress, mental ill health and mental wellbeing.
By re-evaluating their relationship with stress, managers will appreciate its positive and negative effects and how it affects themselves as individuals.

Resilience is the ability to adapt and cope when faced with adversity or significant sources of stress. In this session managers will learn how to build their resilience by:
1. Developing emotional intelligence to recognise and deal with negative emotions;
2. Learning cognitive coping skills to focus on solutions rather than problems;
3. Building inner strength and making use of external sources of support.
Managers will finish this session having built their own personal model of resilience that identifies their strengths and highlights strategies to improve.

Personal resilience is only one side of the coin. The other is creating a resilient environment in which to work. In this session managers will learn how to create a culture of support by:
1. Identifying the visible and invisible aspects of organisational culture that promote resilience;
2. Applying the HSE’s Management Standards to assess and deal with workplace stress;
3. Identifying ‘nudges’ to encourage positive behaviours and improve employee health and wellbeing.
Managers will have worked through real-life examples of managing workplace stress and be aware of legal health and safety obligations